Privacy Policy

1. Introduction

HouseWork Hub ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

2. Information We Collect

Information You Provide

• Account information (name, email, company name)
• Payment information (processed by our payment processor)
• Customer data you input into the Service
• Communications with our support team

Information Automatically Collected

• Usage data (features used, pages visited, time spent)
• Device information (IP address, browser type, operating system)
• Cookies and similar tracking technologies
• Log files (timestamps, error messages)

3. How We Use Your Information

• To provide and maintain the Service
• To process your transactions and send confirmations
• To send you service-related announcements
• To respond to your comments and questions
• To improve our Service and develop new features
• To detect and prevent fraud or abuse
• To comply with legal obligations

4. How We Share Your Information

We may share your information with:

• Service Providers: Third parties who help us operate the Service (hosting, analytics, payment processing)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, sale, or acquisition
• With Your Consent: When you explicitly authorize us to share your information

We do not sell your personal information to third parties.

5. Data Security

We implement industry-standard security measures to protect your information:

• Encryption in transit (TLS/SSL)
• Encryption at rest for sensitive data
• Regular security audits and monitoring
• Access controls and authentication
• Secure data centers with physical security

However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide the Service. After account termination, we may retain certain information:

• For 30 days to allow account recovery
• To comply with legal obligations
• To resolve disputes and enforce our agreements
• For aggregate analytics (anonymized data)

7. Your Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your information
• Portability: Export your data in a machine-readable format
• Objection: Object to certain processing of your information
• Restriction: Request restriction of processing

To exercise these rights, contact us at privacy@houseworkhub.com

8. Cookies

We use cookies and similar tracking technologies to:

• Keep you logged in
• Remember your preferences
• Analyze how you use the Service
• Improve Service performance

You can control cookies through your browser settings. Note that disabling cookies may limit some functionality.

9. Children's Privacy

Our Service is not intended for users under 18 years of age. We do not knowingly collect information from children. If you believe we have collected information from a child, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

11. Third-Party Links

Our Service may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to read their privacy policies.

12. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete personal information, and the right to opt-out of the sale of personal information (we do not sell personal information).

13. GDPR Rights (European Users)

If you are in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR), including the rights described in Section 7 above. Our legal basis for processing your information is typically your consent or the necessity to provide the Service.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through the Service. Your continued use after changes constitutes acceptance of the updated policy.

15. Contact Us

If you have questions about this Privacy Policy, please contact us: